At Toy Car Care, we believe that everyone is entitled to take their vehicles where they want for repair and maintenance. And no, you don’t have to go to your dealer for service just because you purchased your car there. In fact, you can go to an independent service facility like ours, a retail chain shop, even handle the general maintenance and repairs on your own if you choose.
The Magnuson-Moss Warranty Act ensures that it is illegal for manufacturers or dealers to claim that your warranty is void because someone other than the dealer helped repair or resolve your car problem.
Some situations, however, may not be covered. For example, if you replaced a belt improperly and your engine gets damaged as a result, the manufacturer or dealer may deny responsibility for fixing the engine under the warranty, which is understandable. But, according to the FTC, the manufacturer or dealer must be able to demonstrate that it was the improper belt replacement that caused the damage to your engine, and the warranty would nevertheless be in effect for other parts of your car in this case.
Just remember to stick to your owner’s manual schedule which provides the right factory scheduled maintenance timeline and be sure that you don’t skip oil changes or tire rotations! Toy Car Care has all the service technicians that are trained and skilled in every aspect of vehicle repair and maintenance.
So just remember that, no, you don’t have to go to your dealer for service in all situations where maintenance or repairs are involved, but be sure to do your homework and know what is covered and what is not regarding warranties. Toy Car Care will give you honest and accurate information if you are ever in doubt, and lead you in the right direction. Schedule your appointment today with a service center that knows a thing or two about the vehicles you drive. Our location and service bays are convenient, large and clean, offering you the best in the business.